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Allianz Poland

Hello,

On 01/02/2019, on the basis of the fourth motoring directive, I registered my claim to Allianz Poland - injury No. ****** using a form on Allianz's website.

their colleagues from Bulgaria only saw the car, took pictures and compiled an inventory on 11/03/2019. Even then no one tells me what's going on. I have no answers to any questions. I hope I will get your help because the processing period for the case has passed.

Until today 04/03/2019 still no one has contacted me, I have no answer to the emails I have sent. I consider this to be extremely unacceptable.

Please send me an email which I can use to send my complaint


Regards

Valeri Pantev

Vidin,Bulgaria


  • Lädt...
Richtige Antwort
2019-04-04T11:51:47Z
  • Donnerstag, 04.04.2019 um 13:51 Uhr
Dear Mr. Pandev,

Unfortunately, here in Germany we can not provide information on motor vehicle damage in Poland. I therefore ask you to contact our colleagues in Poland. Please use the following e-mail address:
ccubezpieczenia@allianz.pl

Best Regards
Ines
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6 Kommentare
2019-04-04T13:01:48Z
  • Donnerstag, 04.04.2019 um 15:01 Uhr

I got the following answer :


Dostarczenie do wymienionych adresatów lub grup nie powiodło się:

funk-CC_Ubezpieczenia@allianz.pl

Your message can't be delivered because you do not have permissions to send to this email address.
2019-04-04T13:18:45Z
  • Donnerstag, 04.04.2019 um 15:18 Uhr
Dear Mr. Pandev,

unfortunately I must give you the same answer as before. Please contact our colleagues in poland.

Kind regards
Vanessa
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2019-04-05T07:07:04Z
  • Freitag, 05.04.2019 um 09:07 Uhr
That's why I 'm looking for your help.It is unbelievable, that there is no one, responsible for Poland in Munich !!!
2019-04-05T07:46:58Z
  • Allianz hilft
  • Freitag, 05.04.2019 um 09:46 Uhr
Dear Mr.Pandev, I’m sorry that I can not help you. Every country has its own competence. You can only find a solution in your home country or in Poland.

best regards

Sven
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2019-04-08T15:24:55Z
  • Allianz hilft
  • Montag, 08.04.2019 um 17:24 Uhr
Dear Valeri Pantev,
I do understand your anger in this situation and I would like to help you to connect with the correct contact person.

The fact that you are not able to send an Email via the Allianz Poland homepage could cohere with the fact that it is necessary to have an email program linked to this possibility.

Let’s go to the solution of your problem: How to get in touch with them?
Please copy the email address ccubezpieczenia@allianz.pl and but it into your own Email accounts message “To..” line.

Another option would be to ask the Allianz Poland for an recall. For that you can use the following address:
https://www.allianz.pl/umow-spotkanie/

In my research I did find even more contact information of the Allianz Poland wich I won’t hide from you. Please check out the following page:
https://www.allianz.pl/dla-ciebie/kontakt/kontakt/allianz-w-polsce/

There you choose the correct department to find more information.

The phone number of the Allianz Poland is the 224224224-. There you have to dial the number 0, to switch to english. After that you need to choose number 2 in the automatic voice response to get to a colleque of the polish damage department.

Best regards

Sven
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