When will the payment be made XXXX

Question

When will the payment be made XXXX

Hello,

First of all, I would like to thank You for answering my previous question. Thanks to Your team's help, we have at last received a letter concerning the aforementioned claim.

However, there is another problem regarding the same case. The person responsible for the claim asked us to provide bank accounts numbers in order to realize the due payment. We have sent the accounts numbers via email on September, the 24th. However, even though two weeks have passed since then, so far we haven't received any answer, nor the the money itself.

Can You look into the matter?

Many thanks. Yours sincerely,

Maciej Gwarek, Kancelaria Excambium

Ehemaliger Mitarbeiter · Accepted Answer · 2014-10-08T13:27:39Z

Hello Maciej Gwarek,

with pleasure I help you to regard your accident damage.

The fastest it goes about my colleagues of the damage department.
You will reach them in Germany at this number: 0800 / 41 00 11 5
If you call from the foreign countries, we have an other number for you: 089 / 92 52 96 41 20.

I hope the case can be resolved quickly.
We wish you a nice day.

Yours sincerely
Agnes